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Shipping Policy

Delivery time: Total Delivery Time = Processing Time + Shipping Time
Processing Time: Before shipping your order, normally we need 2-3 business days to prepare your products, do strict quality-control tests and carefully package the items. So the processing time is separate from the shipping time. 
*Due to the COVID-19 pandemic, processing time might be delayed by 3-7 business days. Delivery might be delayed within 10-20 days.
 
*Shipping Methods: Expedited Shipping

*Shipping time & Shipping Fee:
Area Shipping time Shipping Fee
Germany Usually 2-8 business days €1,99
Austria/ Czech Republic Usually 5-12 business days €4,99
Netherlands/ Poland/ Belgium/ Luxembourg Usually 5-12 business days €5,99
France/ Sweden/ Spain/ Italy/ Romania Usually 5-12 business days €7,99
Denmark/ Finland/ Greece/ Portugal/ Hungary/ Slovakia/ Slovenia/ Croatia/ Bulgaria/ Lithuania/ Latvia/ Estonia Usually 5-12 business days €11,99
Malta/ Cyprus Usually 5-12 business days €15,99
 
*If the package does not arrive in time, please contact us within 6 months after delivery and our agent will respond to you within 24 hours. Please note that overdue requests may not be accepted.
 
*In addition to the above countries and regions, other countries and regions cannot be shipped.
 
*Contact Email: service.eu@lensweets.com